AKAM in-person in Munich
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Where will you find the best advice about KAM? MUNICH
Practical stuff you can actually do. AI in KAM WORKSHOP 27TH MARCH
Experienced people keen to share what they know. MEETING 28TH MARCH
Test your ideas with other participants.
FREE Webinar open to all
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Customer-centric digital transformation @ 11.15 am – 12.15 pm (GMT) 28th February
What do your key accounts actually want?
Companies have hastily adopted tech, such as chatbots and digital platforms, to interact with and serve customers. But are they ready to embrace it?
New CPD certified topic track:
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Key Account Manager role, competencies and attributes
FREE to members!
What does it really take to be a great Key Account Manager? Uncover your strengths and what you might need to develop.
AKAM in-person in Munich
27 & 28 March, 2025 @ Siemens HQ, Munich, Germany
Friend or foe? Do you see AI as your biggest asset or your greatest threat? With Matt Sankary
KAM in Ecosystems at Siemens With Marco Lippuner
Are you equipped for the next generation of KAM competencies? With Dominique Côté
Embracing the silos: Integrating organizations for growth. With Hajo Rapp
Plus optional AKAM Social evening
Upcoming Events
Workshops, conferences, and webinars designed to help you grow your KAM expertise, connect with like-minded professionals and advance your career in KAM.
Nima’s model of technologies in customer interaction will take you through the bewildering collection available so you can see what does what, why and how. Not to be missed if you are going to exist in this increasingly complex and digitised environment!
Learn More »Let's meet up! AKAM Technical on mastering AI in KAM plus all day workshopping.
Learn More »KAM Qualifications and Development
How can you prove your KAM expertise? Whatever stage you are at, one of AKAM’s two in-work, online routes to qualification will bring real benefit to your career.
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PostGraduate Certificate
January – September
The first Postgraduate qualification purely in KAM!
Online and globally accessible!
PostGraduate Diploma
January – September
The next level of qualification for career-minded key account managers! Launches 2025
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Professional Diploma
Designed for experienced key account managers.
Advance your career, demonstrate your expertise!
Read our qualifications brochure to find out more!
Join AKAM now! Corporates and individuals all welcome
Tap into AKAM’s activities and resources to keep yourself, your key account managers and KAM in your organisation and alive and winning. You need all the ammo you can get to stay at the top of the game with key accounts!
AKAM brings members new ideas and tools to deliver the ideas. We test old concepts and find new ways of presenting established thinking. And AKAM isn’t afraid to call out inappropriate approaches and challenge unfounded expectations. You become part of a virtuous learning circle when you join AKAM.
Our network of key account managers and KAM programme leads in 70+ countries offers a huge fund of experience and knowledge that AKAM shares with members in myriad ways. As a hub dedicated to KAM, AKAM is the place to come to for insight, support, advice, inspiration and reinvigoration.
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Join AKAM Today
Join AKAM today and become part of a global community dedicated to Key Account Management excellence. Whether you’re a seasoned practitioner, just starting your KAM journey or leading a programme, AKAM offers the resources, connections, and support you need to succeed.