Learning Zone
Welcome to the Learning Zone. AKAM offers multiple defined routes for developing your knowledge and competency in KAM.
Or alternatively you can always make your own way through the substantial collection of wide-ranging expert materials about KAM in Member Resources.
Topic Tracks
Take the self-directed, guided topic tracks below to develop your understanding of specific elements of KAM and gain CPD certificates. Only for AKAM members.
PostGraduate Certificate
You can take a nine-month online course to gain a Postgraduate Certificate in KAM awarded by the Technological University of Dublin.
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PostGraduate Diploma
Building on the Postgraduate Certificate’s firm foundations, the Diploma expands ambitious key account managers’ horizons.Â
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Professional Diploma
If you already have all the competencies you need, you can detail them against AKAM’s framework and gain recognition through the Professional Diploma.
DBA
The first Doctorate in Business Administration in KAM: Truly stand out! Evidence your high-level, strategic competencies!
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Topic Tracks
Our KAM experts have a constructed a route a multi-media range of expert materials in Member Resources, both conceptual and practical. A track will take you through understanding the importance and nature of the issue/opportunity, underlying principles, predicted outcomes, tools to apply and pitfalls along the way, depending on the subject. You ‘consume’ each piece in turn to develop your understanding of the topic.
To gain points for Continuing Professional Development (CPD), with an accompanying certificate, complete the short, simple quiz after each item, designed to establish that you have covered all the material in the track. You need to score at least 60% but if you fall short, don’t worry, you can always go through the material again. Your answers are linked to the system which will allocate your CPD points so, although you can access all the material without completing the quizzes, you won’t gain those points if you don’t.
