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Home » Defining the Key Account Manager’s job and what it takes to do it

Defining the Key Account Manager’s job and what it takes to do it

  • HR & KAM, Implementing KAM, Key account manager competencies and attributes, Key account manager role

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Armelle Dupont (Group Customer Experience Manager, Vetropack) explains very clearly the considerable depth and range of responsibilities expected of her company’s key account managers – and selling doesn’t get a mention! John Bailey (Director Of International Key Accounts & OEMs, Hiab) agrees. Both companies specifically match each key account manager with the customer they will…

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