Terms of Service

AKAM TERMS AND CONDITIONS

The Association for Key Account Management is a not for profit organisation designed to create and support a community of professionals in key account management. It aims to share experience, practices and research in key account management among its members and also, from time to time, with others concerned with key account management.

Key account management knowledge

While AKAM works to maintain the utility, currency and accuracy of material on key account management, it does not accept liability for any of the material held on its website, communicated at meetings or distributed in any other way. Material is contributed by wide variety of sources, and AKAM cannot be held responsible for material distributed, or for non-distribution of material, which may or may not be because it considers the material to be counter to the principles of key account management.

AKAM cannot accept liability for any effects of the application of any material offered.

Membership

Membership benefits may be varied from time to time, and while AKAM will use its best endeavours to deliver published benefits, it cannot be held responsible for any changes or hiatus in the offering of benefits. Membership will generally, as an absolute minimum, offer free attendance at meetings and access to resources on the website.

Corporate members will have contracts for each specific year of membership, and AKAM commits to working with each organisation to fulfil the potential benefits described.

Membership fees cover one year of membership from the date of payment. Membership fees are not refundable. Individual membership subscriptions will be automatically renewed unless deselected on joining, or at any time members can log in and cancel autorenewal on their profile page.

Member commitment

Members agree not to use AKAM as a sales platform for their business, and AKAM may ask any member contravening this principle to leave if complaints are received.

Website

AKAM commits to employing professional support to maintain its website facilities, but is not liable for any breakdown of service that may from time to time occur.

Member names, organisations and email addresses are listed within the member resource centre in the website, in order to encourage members to network with each other in a nonintrusive manner. AKAM hopes that members will reply politely to any email contact from another member, whether positively or negatively, but there is no obligation to engage in a dialogue, although such a dialogue could be to the benefit of both. See our Data Policy for management of members’ details.

Diploma submissions

If AKAM receives material which is confidential, the sender needs to make the organisation specifically aware of its confidential nature and elements. AKAM will require confidentiality agreements with any examiners that it uses.

AKAM will ensure that examiners of Diploma submissions are appropriately qualified to assess submissions.

Privacy Policy

AKAM data protection policy

Scope of member data retained

AKAM will keep the data supplied by members joining AKAM, whether individual student, academic, practitioner or consultant members or employees of corporate members who are involved in AKAM activities. As a minimum, member names, organisations and email addresses will be kept in order to make appropriate contacts about AKAM activities, and we may also keep data on job title, sector and other details of employer organisations if supplied by the member.

AKAM commits to keeping data in recognised, secure formats which are protected from external interference as far as reasonably possible. AKAM will keep member data securely for up to 5 years after the end of the membership period, unless the member asks for it to be deleted from the records.

Use of member data

AKAM will use member data to:

• make contact with members and ex-members about AKAM activities;
• make them aware of KAM initiatives which may be of interest;
• invite them to participate in research projects conducted or supported by AKAM.

In order that members can readily network with each other, members’ names, organisations and email addresses will be displayed in the section of the AKAM website that will be accessible only to current members: access to this section of the AKAM website will be denied when membership ceases. No other member data will be shared on the website, and the data will be removed within 12 months after membership ceases.

AKAM will not provide any member data to other organisations for the purposes of selling or marketing etc., or research except for those research projects specifically approved by AKAM.

Research

AKAM will only offer member data to recognised research organisations for single, genuine, specific research projects, and will gain the researchers’ commitment to:

• only making contact by email unless the member has him/herself volunteered other contact details to the researcher.
  accepting immediately and unconditionally any refusal to participate in the research project without making further contact.
• only using the member data for a single, specific AKAM-approved research project.
  providing the member with the outputs of the research project when completed.

Opting out

At any time, members may opt to have their details withdrawn from:

• display in the members-only section of the AKAM website
• lists supplied by AKAM to legitimate research organisations.

AKAM commits to complying with requests to have a member’s data removed from the website or lists of potential research participants at the earliest possible opportunity.

Contact

AKAM may communicate with people who have made contact with AKAM by joining as individual or corporate members, subscribing to the Bulletin, or registering to attend a meeting. Any unwelcome communication can be stopped by emailing the requirement to cease to info@s982605396.websitehome.co.uk or using the unsubscribe process wherever it appears.

How We Use Cookies on AKAM

We use cookies and similar tools across our website to improve its performance and enhance your user experience. This policy explains how we do that.

What are cookies?

Cookies are small text files which a website may put on your computer or mobile device when you first visit a site or page. The cookie will help the website, or another website, to recognise your device the next time you visit. Web beacons or other similar files can also do the same thing. We use the term “cookies” in this policy to refer to all files that collect information in this way.

There are many functions cookies serve. For example, they can help us to remember your username and preferences, analyse how well our website is performing, or even allow us to recommend content we believe will be most relevant to you.
Certain cookies contain personal information – for example, if you click to “remember me” when logging in, a cookie will store your username. Most cookies won’t collect information that identifies you, and will instead collect more general information such as how users arrive at and use our websites, or a user’s general location.

What sort of cookies do we use?

Generally, our cookies perform three different functions:

1. Essential cookies
Some cookies are essential for the operation of our website. For example, some cookies allow us to identify subscribers and ensure they can access the subscription only pages. If a subscriber opts to disable these cookies, the user will not be able to access all of the content to which a subscription entitles him or her.

2. Performance Cookies
We utilise other cookies to analyse how our visitors use our websites and to monitor website performance. This allows us to provide a high quality experience by customising our offering and quickly identifying and fixing any issues that arise. For example, we might use performance cookies to keep track of which pages are most popular, which method of linking between pages is most effective, and to determine why some pages are receiving error messages. We might also use these cookies to highlight articles or site services that we think will be of interest to you based on your usage of the website.

3. Functionality Cookies
We use functionality cookies to allow us to remember your preferences. For example, cookies save you the trouble of typing in your username every time you access the site, and recall your customisation preferences, such as which regional edition of the website you want to see when you log in.
We also use functionality cookies to provide you with enhanced services such as allowing you to watch a video online or comment on a blog.

Does anyone else use cookies on akam.org?

No other organisation is permitted to use cookies on the site.

Can a website user block cookies?

Cookies help you to get the most out of our website.
The first time you accessed our website, you should have seen an overlay which explained that by continuing to access our site, you are consenting to our use of cookies.
However, if you do wish to disable our cookies then please follow the instructions on our “<a” href=”http://www.ft.com/cookiemanagement”>How to Manage Cookies” page.
Please remember that if you do choose to disable cookies, you may find that certain sections of our website do not work properly

Do we track whether users open our emails?

Our emails may contain a single, campaign-unique “web beacon pixel” to tell us whether our emails are opened and verify any clicks through to links within the email. We may use this information for purposes including determining which of our emails are more interesting to users, to query whether users who do not open our emails wish to continue receiving them. The pixel will be deleted when you delete the email. If you do not wish the pixel to be downloaded to your device, you should select to receive emails from us in plain text rather than HTML.

More Information

More detail on how businesses use cookies is available at http://www.allaboutcookies.org
If you have any queries regarding this Cookie Policy please contact our Privacy Officer by e-mail at info@s982605396.websitehome.co.uk
This document was last updated on 1 October 2012

HOW TO MANAGE COOKIES

As we explain in our http://www.ft.com/cookiepolicy Cookie Policy, cookies help you to get the most out of our websites.
If you do disable our cookies you may find that certain sections of our website do not work. For example, you may have difficulties logging in or viewing content.

We do not allow other organisations to use cookies on our site.

How to enable and disable cookies using your browser

Google Chrome

1. Click the wrench icon on the browser toolbar
2. Select Settings
3. Click ‘Show advanced settings’
4. In the “Privacy” section, click the ‘Content settings’ button
5. To

enable

cookies in the “Cookies” section, pick ‘Allow local data to be set’, this will enable both first-party and third-party cookies. To allow only first-party cookies pick ‘Block all third-party cookies without exception’
6. To

disable

cookies, in the “Cookies” section, pick ‘Block sites from setting any data’
Note there are various levels of cookie enablement and disablement in Chrome. For more information on other cookie settings offered in Chrome, refer to the following page from Google: http://support.google.com/chrome/bin/answer.py?hl=en&answer=95647

Microsoft Internet Explorer 6.0, 7.0, 8.0

1. Click on ‘Tools’ at the top of your browser window and select ‘Internet Options’
2. In the options window navigate to the ‘Privacy’ tab
3. To

enable

cookies: Set the slider to ‘Medium’ or below
4. To

disable

cookies: Move the slider to the top to block all cookies
Note there are various levels of cookie enablement and disablement in Explorer. For more information on other cookie settings offered in Internet Explorer, refer to the following page from Microsoft: http://windows.microsoft.com/en-GB/windows-vista/Block-or-allow-cookies

Mozilla Firefox

1. Click on ‘Tools’ at the browser menu and select ‘Options’
2. Select the Privacy panel
3. To

enable

cookies: Check ‘Accept cookies for sites’
4. To

disable

cookies: Uncheck ‘Accept cookies for sites’
Note there are various levels of cookie enablement and disablement in Firefox. For more information, refer to the following page from Mozilla: http://support.mozilla.org/en-US/kb/Enabling%20and%20disabling%20cookies

Opera

1. Click on ‘Setting’ at the browser menu and select ‘Settings’
2. Select ‘Quick Preferences’
3. To

enable

cookies: check “Enable Cookies”
4. To

disable

cookies: uncheck “Enable Cookies”
Note there are various levels of cookie enablement and disablement in Opera. For more information on other cookie settings offered in Opera, refer to the following page from Opera Software: http://www.opera.com/browser/tutorials/security/privacy/

Safari on OSX

1. Click on ‘Safari’ at the menu bar and select the ‘Preferences’ option
2. Click on ‘Security’
3. To

enable

cookies: In the ‘Accept cookies’ section select ‘Only from site you navigate to’
4. To

disable

cookies: In the ‘Accept cookies’ section select ‘Never’
Note there are various levels of cookie enablement and disablement in Safari. For more information on other cookie settings offered in Safari, refer to the following page from Apple: http://docs.info.apple.com/article.html?path=Safari/3.0/en/9277.html”>http://docs.info.apple.com/article.html?path=Safari/3.0/en/9277.html

All other browsers

Please look for a “help” function in the browser or contact the browser provider.